PointsUp Support

Need help with PointsUp?

PointsUp is designed to be straightforward, but if something isn't working as expected, we're happy to help.

Getting Started

1. Open PointsUp.
2. Create a new game.
3. Add your players.
4. Choose your scoring options.
5. Start the game.

PointsUp will keep track of scores, turns and results as you play.

Scoring Modes

Round Scoring

Use Round Scoring when every player receives a score during each round.

Enter each player's score and PointsUp will keep track of the running totals as the game progresses.

Turn Scoring

Turn Scoring is useful when scores change throughout a game rather than at the end of individual rounds.

You can update scores as you play and choose whether running totals should be visible.

Editing a Score

If somebody's score has been entered incorrectly, use the score-editing controls within the game to correct it.

Hidden Scores

If Hidden Scores is enabled, player totals can remain concealed during gameplay.

Scores can then be revealed when the game finishes.

Target Scores

Some games finish when a player reaches a particular score.

If you configure a target score, PointsUp can use it to determine when the game has been won.

Dice Roller

For games that need dice, PointsUp includes an optional built-in dice roller.

Enable it when setting up your game if you want it available during gameplay.

Recent Games

PointsUp can keep information about recent games locally on your device so you can refer back to previous results.

PointsUp does not upload game history to an online account.

My Data Has Disappeared

PointsUp stores its information locally on your device.

Removing the app, clearing its local data, changing devices or restoring the device may affect locally stored PointsUp information.

PointsUp currently does not provide a cloud account or cross-device synchronisation service.

The App Isn't Working Correctly

If you run into a problem:

1. Make sure you are using the latest version of PointsUp from the App Store.
2. Close and reopen the app.
3. Restart your device if the issue continues.
4. Contact support if the problem remains.

When reporting a problem, it helps to include:

• What you were trying to do
• What happened instead
• Your PointsUp app version
• Your iOS version
• Your device model
• A screenshot, if relevant

Please don't include any sensitive information in your report.

Feature Suggestions

Ideas for making PointsUp better are always welcome. If there's a game it doesn't quite fit, or something you'd like it to do, let us know.

Contact Support